Frequently Asked Questions

At Healing by Nutrition, we draw on our real-life journey and practical experience with food, cooking, nutrition, and strength training. We share what we have learned through our own experiences and use that knowledge to develop personalised nutrition and exercise programmes tailored to individual goals, food preferences and everyday life.

Here you will find answers to common questions about different diets, food choices, digestion, strength training and our services.

About Healing by Nutrition

Who are Claudia and Michael?

Claudia and Michael are the couple behind Healing by Nutrition, sharing a passion for real food, home cooking and strength training. Through our website and YouTube channel, we share our real-life experiences with nutrition and exercise, from preparing meals at home to training at the gym. We believe that nutrition and exercise should be practical and fit into everyday life.

Our own experiences have shaped our approach, and we share what we learn through our website and YouTube channel. You can read more about our personal journeys on our Our Story page.

At Healing by Nutrition, we recognise that there is no single dietary approach that suits everyone. We offer personalised nutrition programmes based on different approaches, including Carnivore, animal-based, Paleo, Keto, Ketovore, low-carbohydrate and adjusted Mediterranean-style diets. We take your individual preferences, goals and circumstances into account rather than expecting everyone to follow the same way of eating.

We also offer individualised exercise programmes and personal coaching to help people work towards their goals. Our aim is to provide practical, personalised guidance based on our experience and knowledge.

What makes your programmes different?

We create our nutrition and exercise programmes ourselves. They are not generated by AI or copied from a generic template.

We take your goals, food preferences, daily routine and practical circumstances into account when developing your programme. Our aim is to provide guidance that fits your life, rather than expecting you to fit your life around a rigid plan.

Are you nutritionists or medical professionals?

No. We do not hold medical qualifications, nutrition degrees or clinical licences. Our services are based on our practical real-life experience and are educational and coaching-based. They do not replace medical advice, diagnosis or treatment from a qualified healthcare professional.

Nutrition and Different Diets

What is the Carnivore diet?

The Carnivore diet is an animal-food-based way of eating that focuses on foods such as meat, fish, eggs and animal fats. Some people also include dairy products, while others prefer to avoid them.

There are different ways to follow the diet. Food choices depend on personal preferences, tolerance and the particular approach someone follows.

Is Carnivore the only diet you recommend?

No. Although we favour the Carnivore diet ourselves, we recognise that different approaches suit different people.

Depending on your preferences and goals, we can consider approaches such as Carnivore or animal-based eating, a ketogenic diet or an adjusted Mediterranean-style diet. The aim is to find an approach that is practical for you and fits your everyday life.

What is the difference between Carnivore, animal-based and Keto?

Carnivore focuses on animal foods. Animal-based approaches also prioritise animal foods but may include selected additional foods, depending on the version followed.

A ketogenic, or Keto, diet focuses on keeping carbohydrate intake low enough to support nutritional ketosis. It can include both animal and plant foods.

Each approach has different variations, and the foods included depend on the individual.

What can I eat on a Carnivore diet?

Common choices include beef, pork, lamb, poultry, fish, seafood, eggs and animal fats. Some people also include dairy products.

The foods you choose affect the nutrients you obtain from your diet. Eating a wide enough selection of suitable foods is therefore important, even within a restricted dietary approach.

Why are fat and protein important?

Protein helps maintain and repair body tissues, including muscle. Dietary fat provides energy and helps the body absorb certain vitamins.

Different cuts of meat contain different amounts of fat and protein. For example, a lean cut of beef provides a different balance of nutrients and energy from a fattier cut.

The right food choices depend on your goals, appetite, activity level and individual circumstances.

Can a Carnivore diet provide all the nutrients I need?

That depends on the foods you eat and your individual needs. Animal foods provide important nutrients, including protein, vitamin B12, iron and zinc. However, nutrient levels vary between foods, and some nutrients, such as calcium, iodine and vitamin C, also need consideration.

We do not assume that every version of the Carnivore diet automatically provides everything the body needs. Anyone considering a highly restrictive diet should pay attention to nutritional adequacy and seek professional advice when appropriate.

Do I need supplements?

Not everyone needs the same supplements. Whether a supplement is useful depends on your diet, individual circumstances, health and, where relevant, the advice of a healthcare professional.

Taking more is not necessarily better. Some vitamins and minerals can cause harm when consumed in excessive amounts. If you have a medical condition, take medication or suspect a deficiency, speak to your healthcare professional before starting supplements.

Can plant foods be harmful to some people?

Yes. Plant foods contain a variety of naturally occurring compounds, some of which can affect the human body. These include lectins, oxalates, phytates and other plant defence chemicals. Their effects depend on the particular compound, the amount consumed and how the food is prepared.

People do not all respond to foods in the same way. One person may eat a wide variety of plant foods without noticing any problems, while another may experience digestive discomfort or other symptoms after eating certain foods. Differences in individual tolerance, digestion and underlying health may help explain why the same food can affect people differently.

This does not mean that everyone who eats plants will become ill, nor does it mean that every symptom experienced after eating a plant food is necessarily caused by plant toxins. However, the fact that one person tolerates a food does not prove that everyone else will tolerate it equally well.

At Healing by Nutrition, we believe plant defence chemicals deserve more attention when considering how different foods affect individual health. We favour an animal-food-based approach ourselves, but we recognise that individual experiences and tolerances vary.

Our Plant Toxins page explores why plants produce defensive chemicals, what research tells us about specific compounds, and what remains uncertain about their effects on human health.

Is sugar bad for you?

Sugar is not an essential nutrient, and your body does not need you to eat sugar to remain healthy. Although glucose is an important source of energy for the body, this does not mean you need to consume sugar: your body can obtain glucose from carbohydrates and can also produce it when needed.

Regular sugar consumption can contribute to excessive calorie intake, weight gain and problems with blood glucose regulation. Sugary drinks are particularly concerning because they deliver sugar quickly and are less filling than many solid foods.

Honey, syrups, fruit juice and products marketed as natural sweeteners are not automatically healthier alternatives to ordinary sugar. Whole fruit is different because it contains fibre and has a different effect on eating and satiety, but that does not mean every source or amount of sugar is equivalent.

At Healing by Nutrition, we focus on real food and practical dietary approaches that reduce reliance on sugar and highly processed foods. Our Sugar and Your Health page explains the different names used for sugar, how the body processes it and why we believe reducing sugar is an important step towards improving your diet.

Are seed oils bad for you?

We prefer traditional animal fats, such as beef tallow and butter, over industrial seed oils such as sunflower, soybean, corn and rapeseed oil.

These seed oils contain high amounts of polyunsaturated fats, which are more susceptible to oxidation when exposed to heat and air. When oils are heated repeatedly, they can form breakdown products such as 4-hydroxynonenal (4-HNE) and other reactive aldehydes. These compounds can damage cells and proteins, and some can damage DNA under experimental conditions. Repeatedly heated oils therefore raise concerns about exposure to unwanted breakdown products. However, the extent to which ordinary dietary exposure causes long-term disease in humans has not been conclusively established.

Beef tallow contains more saturated and monounsaturated fats, making it more resistant to oxidation at high cooking temperatures. It is produced by rendering animal fat rather than extracting oil from seeds through industrial processing. We prefer tallow as a traditional cooking fat because of its stability during cooking.

What about olive oil?

Extra virgin olive oil contains mainly monounsaturated fat and natural compounds called polyphenols. However, claims about its health benefits should be examined carefully. Much of the research concerns dietary patterns rather than olive oil alone, and some widely cited evidence has methodological limitations. We do not consider those claims sufficient reason to recommend olive oil over traditional animal fats.

Olive oil can also oxidise when exposed to heat, air and light. Oxidation changes its composition, can reduce its natural polyphenol content and may produce unwanted breakdown compounds. Its quality and composition also vary.

At Healing by Nutrition, we prioritise real, minimally processed foods and prefer traditional animal fats for cooking rather than making industrial seed oils a regular part of our diet.

Hydration and Digestion

Why is hydration important when changing your diet?

Your body needs water to function properly. When you substantially reduce carbohydrate intake, your body may change how it handles water and sodium, particularly during the initial transition.

Electrolytes such as sodium and potassium help regulate fluid balance, nerve function and muscle function. However, this does not mean that everyone needs extra salt or electrolyte supplements.

Persistent dizziness, marked weakness, fainting or heart palpitations should not automatically be dismissed as normal adaptation. Seek medical advice for concerning symptoms, and obtain urgent medical help for severe symptoms.

Can my digestion change when I change my diet?

Yes. Changing your food choices can affect bowel habits, stool consistency and digestive comfort. The effects vary from person to person.

Persistent constipation, diarrhoea, abdominal pain or other ongoing symptoms should not simply be accepted as part of a diet. If symptoms are severe, persistent or concerning, seek medical advice.

Do I need to eat fibre?

Fibre intake and tolerance vary between individuals. Some people find that certain high-fibre foods cause digestive discomfort, while others tolerate them well.

It is not accurate to say that fibre is always harmful or that everyone needs to avoid it. Your dietary choices should take account of your individual tolerance, overall diet and health circumstances.

How can I make a Carnivore diet affordable?

Keeping meals simple can help make a Carnivore diet more practical. Depending on your preferences, options may include mince, eggs, economical cuts of meat and buying suitable foods in bulk.

Planning meals ahead, making sensible use of your freezer and choosing foods that fit your budget can also help. We share examples of our own food shopping, cooking and meal preparation on our YouTube channel.

Can I follow my diet when eating out or travelling?

Eating out and travelling may require a little planning. Checking menus in advance and identifying suitable food options can make things easier.

The choices available will depend on where you are and which dietary approach you follow. The aim is to develop a practical routine that works in everyday life, rather than expecting every situation to be perfect.

Cholesterol and Blood Sugar

What should I know about cholesterol?

Cholesterol tests can include LDL cholesterol, HDL cholesterol and triglycerides. These measurements provide different information and need to be considered in the context of your overall health.

An elevated LDL cholesterol result should not automatically be dismissed because someone follows a low-carbohydrate or Carnivore diet. A single result also does not tell the whole story about a person's health.

If you have concerns about your cholesterol or cardiovascular risk, discuss your results with a qualified healthcare professional.

What are blood glucose and HbA1c?

Blood glucose measures the amount of glucose in your blood at a particular time. HbA1c provides an estimate of your average blood glucose over approximately the previous two to three months.

Healthcare professionals use these measurements to assess aspects of blood sugar regulation. Their interpretation depends on your circumstances and the results of the relevant tests.

We do not diagnose medical conditions or provide clinical interpretation of blood test results.

Can Carnivore or Keto cure diabetes or autoimmune conditions?

We cannot promise that any diet will cure or reverse diabetes, autoimmune conditions or other diseases. Some people report changes in symptoms or health markers after changing their diet, but personal experiences do not guarantee the same results for others.

If you have a medical condition or take medication, speak to your healthcare professional before making significant dietary changes. Never stop or change prescribed medication without appropriate medical guidance.

Strength Training and Recovery

Why do you include strength training in your approach?

Strength training is an important part of our own routine. We train regularly and share our experiences through our website and YouTube videos.

Resistance training can help build strength and maintain muscle. The right routine depends on your goals, experience, physical abilities, available time and recovery.

Can I build muscle on a low-carbohydrate or Carnivore diet?

Muscle development depends on several factors, including resistance training, adequate nutrition, recovery and consistency. Protein plays an important role in maintaining and repairing muscle.

People have different experiences when training on low-carbohydrate diets. We share what has worked for us, but we do not claim that one dietary approach guarantees better strength, recovery or muscle growth for everyone.

How often should I train?

There is no single training schedule that suits everyone. The right frequency depends on your goals, training experience, exercise selection, available time and ability to recover.

Our exercise programmes can be structured around your selected training days, where appropriate. If you have an injury, a medical condition or physical limitations, seek suitable professional advice before starting or changing your exercise routine.

Our Personalised Programmes

What services do you offer?

We offer individualised nutrition plans, combined nutrition and exercise programmes, and longer-term personal coaching.

Each service provides a different level of guidance and support. Visit our Our Services page to compare the available options, prices and inclusions.

What is the difference between a nutrition plan and a nutrition and exercise programme?

An individualised nutrition plan focuses on dietary recommendations tailored to your goals and food preferences.

A combined nutrition and exercise programme includes nutrition guidance and a structured exercise plan. Depending on the service selected, this can include training days, exercises, sets, repetitions and guidance on progressing the weights.

Please check the relevant service page for the exact inclusions.

What is included in personal coaching?

Personal coaching provides more individual guidance over your chosen programme period. It includes personalised nutrition and exercise guidance and scheduled weekly 30-minute Zoom sessions.

The available programme durations, prices and exact inclusions are listed on our Personal Coaching page.

Are your programmes generated by AI?

No. Claudia and Michael create the programmes themselves. We use the information you provide to develop recommendations that reflect your goals, food preferences, routine and chosen service.

What information do you need from me?

We may ask about your goals, food preferences, daily routine, cooking arrangements, training experience, available equipment and practical limitations. This helps us understand what you are looking for and whether our service is suitable.

Please let us know about relevant limitations that may affect your ability to follow a programme. Our services do not replace medical assessment or specialist care.

Can I choose which diet I want to follow?

You can tell us which dietary approach you prefer and which foods you enjoy or wish to avoid. We take these preferences into account when developing your programme.

We do not assume that everyone should follow Carnivore. Our aim is to consider an approach that fits your preferences, goals and circumstances.

Are your programmes suitable for everyone?

No. A nutrition or exercise programme is not suitable for every person or every situation. Our services are not medical treatment and may not be appropriate for people who need specialist dietary care, medical supervision or rehabilitation.

If you have a medical condition, take medication that may be affected by dietary changes, or are unsure whether a programme is appropriate for you, consult your healthcare professional before proceeding.

How do I purchase a programme?

Start by reviewing our service pages to compare the available options and prices. Then contact us to discuss your requirements and the next steps.

We arrange our services through direct contact rather than an automated webshop checkout. We will explain the payment arrangements before you proceed.

What happens after I contact you?

We will discuss your goals and what you are looking for, then explain the available options. If you decide to proceed, we will let you know what information we need and how we will arrange the start of your programme.

For personal coaching, the preparation and initial Zoom session are arranged as part of the selected service.

Does every programme include ongoing support?

No. The level of support depends on the service you purchase. A standalone plan differs from a coaching programme that includes scheduled Zoom sessions.

Please read the relevant service description before purchasing so you understand what is included.

How quickly will I see results?

Results vary from person to person. They depend on factors such as your starting point, goals, consistency, daily routine and individual circumstances.

We cannot guarantee a particular amount of weight loss, a specific rate of progress or a particular health outcome. We believe in building practical habits and following a routine that you can maintain.

Individual Dietary Approaches

Low-Carbohydrate Eating

What is a low-carbohydrate diet?

A low-carbohydrate diet reduces the amount of carbohydrate consumed compared with a person's usual diet. The exact amount can vary, depending on the approach and the individual's preferences and goals.

A low-carbohydrate plan does not necessarily exclude all grains, fruit, vegetables or other carbohydrate-containing foods. The foods included depend on the plan we develop with you.

Who might choose a low-carbohydrate approach?

Someone who wants to reduce carbohydrate intake without following a more restrictive approach may prefer this option. It can offer flexibility in food choices, depending on the individual's preferences and the plan.

We discuss your goals, food preferences and everyday routine when considering whether this approach is suitable for your programme.

What is the difference between a low-carbohydrate diet and a very-low-carbohydrate diet?

Both approaches reduce carbohydrate intake, but the degree of restriction differs. A general low-carbohydrate plan may allow a broader selection of foods, while a very-low-carbohydrate plan limits carbohydrate more strictly.

The exact amount depends on the individual plan. The terms are not always used consistently, so it is important to understand which foods and quantities a particular approach includes.

Paleo

What is the Paleo diet?

The Paleo diet is based on food choices commonly associated with foods available to our ancestors, such as meat, fish, eggs, vegetables, fruit, nuts and seeds. Traditional versions generally exclude foods such as grains, legumes and dairy products.

There are different ways to follow Paleo. At Healing by Nutrition, we can consider a lower-carbohydrate adaptation rather than assuming that every version of Paleo follows the same rules.

Can I follow Paleo without eating large amounts of carbohydrates?

Yes. A Paleo-style plan can be adapted to limit higher-carbohydrate foods, depending on your preferences and the structure of the programme. The specific foods and quantities depend on the individual plan.

Ketogenic Diet (Keto)

What is nutritional ketosis?

Nutritional ketosis is a metabolic state in which the body produces ketones from fat as an alternative source of energy. A ketogenic diet restricts carbohydrate intake sufficiently to support this state in many people.

Whether someone enters ketosis depends on several factors, including carbohydrate intake and individual variation. Following a diet labelled Keto does not guarantee a particular ketone level.

Does a Keto diet mean eating only meat and fat?

No. A ketogenic diet can include a range of animal and plant foods, depending on the plan. Common choices may include meat, fish, eggs, selected vegetables, dairy products, nuts, seeds and fats.

The proportions and food choices vary between individuals. A ketogenic diet is defined primarily by its carbohydrate restriction, not by eating only animal foods.

What is the difference between a ketogenic diet and Ketovore?

A ketogenic diet aims to restrict carbohydrate sufficiently to support nutritional ketosis. It can include a variety of animal and plant foods, depending on the plan.

Ketovore places greater emphasis on animal foods, with selected low-carbohydrate plant foods included if desired. There is no single standard definition of Ketovore, and the amount of carbohydrate can vary.

Carnivore and Animal-Based Eating

Is Carnivore the same as an animal-based diet?

Not necessarily. Carnivore generally excludes plant foods, although the precise rules differ between versions. Animal-based approaches prioritise animal foods but may include additional foods, such as selected fruits or other foods, depending on the approach.

The name alone does not tell you exactly what a person eats. The specific food choices matter.

Do you only create Carnivore plans?

No. Although Carnivore is the approach we favour personally, we recognise that it is not the right choice for everyone. We can consider other low-carbohydrate approaches based on your preferences, goals and circumstances.

We do not assume that every customer should follow the same diet.

Ketovore

What is Ketovore?

Ketovore combines elements of Keto and Carnivore. It places a strong emphasis on animal foods while allowing selected low-carbohydrate plant foods, depending on the individual's approach.

There is no single universally followed definition of Ketovore. The specific foods included and the level of carbohydrate restriction can vary.

How does Ketovore differ from Carnivore?

Carnivore generally excludes plant foods, while Ketovore may include selected low-carbohydrate plant foods. Both approaches tend to emphasise animal foods, but the permitted food choices differ.

The version chosen should be clearly defined so that you understand what is included in your programme.

Adjusted Mediterranean-Style Eating

What is an adjusted Mediterranean-style diet?

A traditional Mediterranean dietary pattern commonly includes vegetables, fruit, legumes, whole grains, fish, olive oil and other foods. An adjusted Mediterranean-style approach can retain selected elements of this pattern while reducing carbohydrate intake.

The foods included depend on the individual's preferences and the degree of carbohydrate restriction chosen.

Is your adjusted Mediterranean-style approach the same as a traditional Mediterranean diet?

Not necessarily. Our adjusted version is considered within a lower-carbohydrate framework. It may therefore differ from a traditional Mediterranean dietary pattern in the amount and type of carbohydrate-containing foods included.

We explain the approach used in your programme so that the food choices are clear.

Choosing Between the Approaches

Do all six approaches require the same level of carbohydrate restriction?

No. The level of restriction varies between approaches and between individual plans. Keto and Ketovore generally aim for a level of carbohydrate intake that supports nutritional ketosis, while other low-carbohydrate adaptations may allow more flexibility.

Carnivore food choices can result in very low carbohydrate intake, but the amount varies depending on the foods included, particularly dairy products. The appropriate approach depends on the plan and the individual's circumstances.

How do I know which of the six approaches is right for me?

The most suitable option depends on your food preferences, goals, daily routine, cooking arrangements and individual circumstances. Some people prefer a more restrictive approach, while others value greater flexibility.

We can discuss the options and take your preferences into account when preparing your programme. We cannot determine whether a diet is medically appropriate for you, and you should seek advice from a qualified healthcare professional if you have relevant medical concerns.

Can I combine elements of different low-carbohydrate diets?

Some approaches already combine elements of other diets. Ketovore, for example, combines aspects of Keto and Carnivore. Other individual plans may use selected features from different approaches.

However, combining diets can make it harder to understand which foods are included and whether the plan meets your needs. The details should be clear, practical and appropriate for your circumstances.

Can I change my preferred approach after my programme has been prepared?

If your preferences change, contact us to discuss the situation. Whether changes can be made will depend on the service you purchased, the work already completed and the nature of the changes requested.

Please review the service description and applicable terms before purchasing so that you understand what is included.

Practical Questions About Low-Carbohydrate Eating

What happens if I feel hungry between meals?

Hunger can be influenced by meal size, the balance of protein and fat, activity, sleep and individual appetite. If you regularly feel hungry, it may be worth reviewing whether your meals provide enough food for your needs.

Persistent hunger should not automatically be treated as a problem that must be ignored. A practical eating plan needs to be sustainable and appropriate for the individual.

Why do some people experience muscle cramps when changing to low-carbohydrate eating?

Muscle cramps can have several causes, including exercise, fluid balance, medication and other health factors. Changes in fluid and electrolyte handling may be relevant during dietary transitions, but cramps do not automatically prove that a person needs extra salt or a particular supplement.

If cramps persist, are severe or occur alongside other concerning symptoms, seek medical advice rather than assuming that diet is the only cause.

Do I need to measure ketones when following Keto or Ketovore?

Not everyone needs to measure ketones. Testing can provide information about ketone levels, but the result depends on factors such as timing, food intake and the testing method.

A ketone reading alone does not establish whether a diet is nutritionally adequate or suitable for a particular person. Whether testing is useful depends on your goals and circumstances.

Can I include dairy products in a low-carbohydrate diet?

That depends on your chosen approach and your tolerance. Some plans include foods such as cheese, butter, cream or yoghurt, while stricter versions may exclude some or all dairy products.

Dairy products differ in their carbohydrate, protein and fat content. If you suspect lactose intolerance or a milk allergy, seek appropriate professional advice rather than assuming that all dairy products affect you in the same way.

Do I have to avoid fruit on a low-carbohydrate diet?

Not necessarily. Fruit choices depend on the dietary approach and the amount of carbohydrate included in the plan. Some versions of Paleo, animal-based and adjusted Mediterranean-style eating may include selected fruit, while stricter approaches may exclude it.

The important distinction is between the different plans rather than assuming that all low-carbohydrate diets have identical rules.

What if I find that a particular diet does not suit me?

People differ in their food preferences, tolerance, circumstances and responses to dietary changes. If a plan is difficult to maintain or causes persistent problems, it may need to be reviewed.

Do not ignore significant symptoms or continue a restrictive diet simply because it is popular. Where symptoms or medical concerns are involved, discuss them with a qualified healthcare professional.

How long should I try a diet before deciding whether it suits me?

There is no single time period that applies to every diet or every person. Some practical changes may be noticed relatively quickly, while other goals require longer observation. Changes in symptoms can also have causes unrelated to diet.

It is useful to consider whether the approach is practical, whether you can meet your nutritional needs and whether it is helping you work towards your goals. Medical conditions and significant symptoms require appropriate professional assessment rather than relying only on a trial of a diet.

Are the benefits reported by other people guaranteed?

No. Personal experiences can be useful for understanding what individuals have noticed, but they cannot establish that another person will experience the same outcome. People may respond differently to the same dietary approach.

Research findings also depend on the diet studied, the participants, the duration and the outcomes measured. Findings for one dietary approach should not automatically be applied to another, particularly when the food choices differ.

Our programmes are designed around your individual goals and preferences, but we cannot guarantee specific health outcomes.

Our Programmes: What You Receive

What will I receive when I purchase a nutrition plan?

You will receive your individualised nutrition plan by email. The content will depend on the service you select and the information you provide.

Please review the relevant service page for the exact inclusions before purchasing. If you need a particular feature, such as a shopping list or specific recipe format, ask us before proceeding so we can clarify whether it is included.

What will I receive with a combined nutrition and exercise programme?

You will receive your programme by email. The exercise component is structured around the training schedule selected for the service and may include exercises, sets, repetitions and guidance on progressing the weights, as described on the relevant service page.

The nutrition component is tailored to your selected dietary approach, food preferences and goals. Please check the service description for the precise inclusions.

Will you provide recipes and meal plans?

The contents depend on the particular service and the agreed requirements. Please check the relevant service page or contact us before purchasing if recipes, specific meals or a particular meal-planning format are important to you.

We will clarify what is included so that you can make an informed decision.

Will you provide a shopping list?

A shopping list is not automatically guaranteed unless it is specifically included in the service description or agreed with you before purchase. If you would like one, please ask us before purchasing.

Can you take account of foods I dislike or prefer not to eat?

Yes. We ask about your food preferences and the foods you wish to avoid when gathering information for your programme. We take these preferences into account when preparing your individualised recommendations.

Please distinguish between personal preferences and foods that you must avoid for medical reasons. If you have a food allergy, a medically prescribed diet or another clinical dietary requirement, consult an appropriately qualified healthcare professional.

Can you take my budget, cooking time and daily routine into account?

We aim to develop practical recommendations that reflect your everyday circumstances. Information about your food budget, cooking arrangements, available time and usual routine can help us understand your preferences.

Please provide this information when answering our questions so that we can take it into account when preparing your programme.

Can you adapt an exercise programme to my gym equipment?

Tell us what equipment you have available and which training days you prefer. We can take the information into account when developing an exercise programme, within the scope of the service you purchase.

Our programmes are not a substitute for physiotherapy, rehabilitation or individual medical assessment. If an injury or medical condition affects which exercises you can safely perform, obtain appropriate professional guidance before starting.

The Process: From Enquiry to Delivery

What happens when I first contact you?

Claudia and Michael will discuss what you are looking for and explain the relevant services. You can ask questions about the programme contents, dietary approaches, prices and practical arrangements before deciding whether to proceed.

Contacting us does not oblige you to purchase a programme.

What happens after I decide to purchase?

We will explain the next steps, including the information we need from you and the payment arrangements. Once the necessary information and arrangements have been completed, we will prepare the programme in accordance with the service you selected.

The exact process depends on the service purchased.

What information will I need to provide?

Depending on the programme, we may ask about your goals, food preferences, usual eating habits, cooking arrangements, daily routine, training experience, available equipment and preferred training schedule.

Please provide accurate information and tell us about relevant practical limitations. We do not use this information to diagnose medical conditions or replace a clinical assessment.

How will I receive my programme?

Your completed nutrition plan or nutrition and exercise programme will be delivered by email to the email address you provide.

Please check that you have supplied the correct email address. If you do not receive your programme within the timeframe agreed with us, contact us so we can investigate.

How long will it take to receive my programme?

The expected delivery timeframe should be confirmed with you before your purchase or as part of the arrangements for your service. Preparation time can depend on the type of programme and the information needed.

If a particular delivery date is important to you, please discuss it with us before proceeding. Do not assume that a programme will be delivered immediately unless this has been agreed.

What happens if you need more information from me?

We may contact you if information required to prepare your programme is missing or needs clarification. Providing complete and accurate information helps us prepare your programme.

If essential information is delayed, the preparation or delivery timeframe may also be affected.

Support and Changes After Delivery

Can I ask questions after receiving my programme?

The level of support depends on the service you purchase. Personal coaching includes scheduled weekly 30-minute Zoom sessions for the selected programme period. A standalone plan or programme does not automatically include the same level of ongoing support.

Please check the relevant service description before purchasing if you expect to need follow-up guidance.

Can I request changes to my programme?

Please contact us if you believe an agreed requirement has not been reflected in your programme or if you have a question about its contents.

Changes resulting from an error or a failure to meet the agreed scope should be distinguished from requests to create a substantially different programme or change your preferences after preparation. Whether additional work is included will depend on the service purchased and the circumstances.

We will clarify any applicable arrangements before undertaking additional work.

Do you provide ongoing email coaching?

Ongoing email coaching is not automatically included. The support provided depends on the service you purchase.

Personal coaching includes the scheduled Zoom sessions described on the Personal Coaching page. Please check the service description for the precise support arrangements.

Can you adjust my programme if my goals change?

Contact us to discuss a change in your goals. The options available will depend on the service you purchased, the changes required and whether your programme period includes further individual guidance.

A new or substantially revised programme may require a separate arrangement.

Payments, Cancellations and Other Administrative Matters

How do I pay?

We arrange purchases through direct contact rather than an automated webshop checkout. We will explain the payment arrangements, including the amount due and the available payment method, before you proceed.

Please do not assume that a programme has been purchased or that work has started until the relevant arrangements have been confirmed.

When will I need to pay?

The payment timing and arrangements will be explained before you proceed with your purchase. Please contact us if you need clarification about payment before agreeing to a service.

Can I cancel my purchase?

Cancellation rights depend on the applicable terms, the nature of the service and the circumstances of the purchase. Consumers in the Netherlands and the European Union may have statutory rights, including a right of withdrawal in certain circumstances.

Please read our Terms and Conditions and Right of Withdrawal information before purchasing. These documents explain the applicable arrangements and any relevant exceptions. Contact us if you are unsure how they apply to your situation.

Can I receive a refund?

Refund eligibility depends on the applicable consumer law, the terms of your purchase and the circumstances involved. We do not make a blanket promise that every purchase is refundable or non-refundable.

Please consult our Terms and Conditions and Right of Withdrawal information for the applicable details. If you have a question about a particular purchase, contact us directly.

Can I cancel or reschedule a personal coaching Zoom session?

Please contact us as soon as possible if you need to change a scheduled session. Any applicable cancellation, rescheduling or missed-session arrangements will be explained in the terms for the service.

Check these arrangements before purchasing if your availability may change.

What if I provide the wrong email address?

Please ensure that the email address you provide is correct and accessible. If you notice an error or believe your programme has been sent to the wrong address, contact us promptly so we can help resolve the delivery issue.

What if I have a problem with the programme I receive?

Contact us and explain the issue clearly. We will review your concern in relation to the service purchased and the agreed programme contents.

If the issue concerns a medical symptom, diagnosis, medication or a need for clinical dietary advice, you should contact a qualified healthcare professional rather than relying on our programme for medical guidance.

How do you use my personal information?

We use the information you provide as necessary to discuss, arrange and deliver our services and for other purposes explained in our Privacy Policy.

Please read our Privacy Policy for details about the personal information we collect, how it is used, how it is protected and your applicable rights.

Where can I find your terms and policies?

Our Terms and Conditions explain the arrangements that apply to our services. Our Right of Withdrawal information explains relevant cancellation and withdrawal rights. Our Privacy Policy explains how we handle personal information.

We recommend reading the relevant pages before purchasing a programme. If anything is unclear, contact us before proceeding.

Important Health Information

Is your website information a substitute for medical advice?

No. Our website, videos and programmes provide general educational information and nutrition and exercise guidance based on our experience. They do not diagnose, treat or cure medical conditions and are not a substitute for advice from a qualified healthcare professional.

Always consult your healthcare professional about medical conditions, blood test results, medication, persistent symptoms or significant dietary changes that could affect your health.

Still Have Questions?

If you would like to know more about our personalised nutrition and exercise programmes, please contact us. Claudia and Michael will discuss your goals and explain the available options so you can decide whether one of our services is right for you.

Contact Us Before Purchasing

If you have questions about the dietary approaches, programme contents, delivery by email, payment arrangements or the level of support included, please contact us before purchasing.

Claudia and Michael will explain the available options and clarify what is included in the service you are considering. This helps you decide whether the programme matches your requirements.

Final Note on Choosing a Dietary Approach

The purpose of offering different low-carbohydrate approaches is to recognise that people have different preferences and practical needs. Carnivore is the approach we favour personally, but it is not the only option available through Healing by Nutrition.

Our role is to create a practical, individualised nutrition and exercise programme that reflects your goals, chosen approach, food preferences and everyday circumstances. For medical conditions, persistent symptoms or concerns about medication, seek guidance from a qualified healthcare professional.